New York State DMV - Internet Office Transactions
Order an Abstract of Your Driver Record

Frequently Asked Questions About This Transaction


Important! - Read this before starting your transaction.

Do not order your driver abstract on-line if you have moved without notifying DMV:

Your order cannot be canceled.



How do I order an abstract of my driver record on-line?

First, before starting your order, you should:

Then, begin your transaction. There are four steps you must follow to complete your order. These steps are listed below, but note that each page of the transaction will include specific instructions for the step you are on.

How to order your personal driver abstract on-line:

  1. Enter your driver identification information.

    You will need to enter the following information from your DMV Photo ID document: Client ID number, type of document (license, non-driver ID or permit), and the document number.  You will also be asked for your date of birth, the last four digits of your Social Security Number, and your current ZIP code.  DMV privacy and security statement.

  2. Complete the certification.

    To continue your order, you must read and agree to the Certification statement.  Also verify that your Client ID number is shown correctly, and note the transaction fee.

  3. Pay the fee.

    Enter your credit card information and an e-mail address where we can send you a confirmation of your transaction.  Then submit the order.

  4. Get your order confirmation.

    Be sure to write down your order number.  Please allow at least one week to receive your abstract by mail.

Am I eligible to use this transaction?

To use this transaction, you must have a valid New York State driver license, learner's permit or non-driver identification card (see sample document).  Restrictions are listed below.  See the checklist for additional items that you will need to complete your order.

You CANNOT use this transaction if:

  • You want an abstract of someone else's driving record.
  • Your current address is different from the one on file with DMV.
  • Your mailing address is outside the United States, including a military address.
  • Your Social Security Number is not on file with DMV.

If any of these restrictions apply to you, see How to Get DMV Records to learn about other ways you can order a driver abstract.


What items must I have to complete my order?

First, verify that you meet the basic eligibility requirements for this transaction.

To complete your order on-line, you will need to have the following items:

  • Your most recent NYS DMV photo document (driver license, learner's permit, or non-driver ID card).
  • A qualifying credit card (or debit card) to pay the transaction fee.
  • An e-mail address so we can send you an order confirmation.  Please do not use a blocked or protected e-mail address. Your e-mail program must be able to receive e-mail from addresses that include the domain: dmv.state.ny.us.
  • Pen and paper to record your order confirmation number.  Note: Some browsers may clear data from your confirmation page when printing.

You will also be required to enter the following information:

  • Your DMV client identification number.
  • The document number from your current DMV photo document (license, permit or non-driver ID).
  • Date of birth.
  • Last four (4) digits of your Social Security Number.
  • ZIP code of your current mailing address.

Our agency Privacy and Security statement describes the DMV's privacy policy regarding information collected from users of this website. Additionally, your personal information is protected under the federal Driver's Privacy Protection Act (DPPA).


What kind of information is included on my driver abstract?
How do I read a driver abstract?

Your driver abstract will include the following kinds of information from your New York State DMV driver record:

  • personal information, including your name, date of birth and mailing address;
  • information about your license, including the class of license you have, endorsements and restrictions, current status and expiration date;
  • driving history for the current year and the past three years, including accidents, moving violation convictions, suspensions and revocations;
  • alcohol-related and drug-related convictions for the past ten years, or for as long as the record has existed, depending on the type of conviction.

For a more detailed explanation of the information on a driver abstract, see What is on a Record.

You may also print a sample abstract, which includes an explanation of license classes and common codes. Download Form DS-242.1.  (Adobe Acrobat Reader required.)

IMPORTANT! - Your driving record will NOT appear on-screen. You must wait to receive the paper abstract that DMV will mail to you.


How long will it take to receive my driver abstract ?
Can I have my order sent via an express mail service?

Please allow at least two weeks to receive your abstract by mail. We're sorry, but express mail delivery service is not available.


My address has changed.  Can I still order on-line?
I am temporarily living away from home.  Can I order on-line?

No, do not order your driver abstract on-line if you have changed your address without notifying DMV. You CANNOT request that your abstract be mailed to an address different from the address on file with DMV.

If you change your address during a vehicle or driver license transaction, the change will not affect the address on your other DMV records. For example, if you changed your address when you renewed a vehicle registration, this did not change the address on your driver license record or on the registration records for other vehicles.

The DMV changes the address on both your driver license and your vehicle records only if you report the change on form MV-232 (Change of Address) or through the DMV Call Center. You must provide all of your vehicle plate numbers to change your address on all of the vehicle records.

Note: If you file a request with the US Postal Service (USPS) to forward mail there is no guarantee that the USPS will forward all DMV documents to the new address.

During the on-line transaction, you will be prompted to enter your current ZIP code. If it doesn't match the ZIP code on file at DMV, you will not be able to complete your order.

To find out about other ways to order an abstract, see How to Get DMV Records.

For general information about changing your address with DMV, see Change Your Address or Name.


What is the Certification Statement?

To complete your on-line order, you must agree to the certification in Step 2. To indicate your agreement, check the box next to the sentence "I agree to the above certification." You may not complete your order without checking the agreement box.

The text of the Certification Statement follows:

I certify that this order is for my own personal driving record. Knowingly making a false statement or concealing a material fact in this statement is a criminal offense, punishable under Penal Law Section 210.45. In addition, anyone who makes false representation to obtain any personal information from an individual's Motor Vehicles record is subject to federal criminal fines under the Driver's Privacy Protection Act (DPPA).


How much will it cost to order my driver abstract on-line?

The fee is $10.00. This is the same fee that is charged for ordering an abstract by mail or at an office. There is no additional charge for using our on-line service.


How do I pay for my order?

You may pay for your abstract using one of the following credit cards: American Express Discover Card/Novus MasterCardVISA

  • American Express®
  • Discover Card®/Novus®
  • MasterCard®
  • VISA®

DMV will also accept debit cards (check cards) issued by Visa® and MasterCard® if they do not require you to enter a PIN, or Personal Identification Number.


Is it safe to use my credit card on the Internet?

DMV uses SSL (secure socket layering), which is the industry standard for Internet commerce. It encrypts your credit card and personal information to ensure security of credit card transactions. Your credit card information will ALWAYS be encrypted during a DMV Internet Office Transaction. For more information, see DMV Privacy and Security Statement.


What is my order number for, and where can I find it?
How will I know if my transaction worked?

After you submit your transaction, you should see a confirmation page that displays an order number, the fee you were charged, and other important information about your transaction.

Be sure to write down your order number in case you need to contact us about your transaction. We will also attempt to send you an e-mail confirmation using the address that you entered on the payment screen. The e-mail confirmation will also include your order number.

If we are unable to process your transaction, you will see an error message explaining the problem. Most error messages also include suggestions for helping you to resolve the error. You will not be charged for a transaction that does not process.


Can I cancel my order?

No, this transaction cannot be canceled.


What are the hours for on-line ordering?

On-line ordering is normally available 24 hours a day, 7 days a week.

Most orders are processed when you submit your transaction. However, some orders may be accepted and held for processing on our next business day. When this happens, your order confirmation will say "accepted." Once your order has been fully processed, you will be sent a follow up notification by e-mail.

IMPORTANT! - If your order was accepted for "next business day" processing and you did not receive a follow up e-mail confirmation, then be sure to use our On-line Order Status Lookup to verify the status of your transaction. You can find the link on the DMV Services and Transactions Menu. Enter your order number to determine if your transaction was processed or if an error occurred.


Who can I contact about my order?

If you have a question about your order, you may contact the DMV Call Center. Please have your order number ready when you call.

If your order was accepted for "next business day" processing and you did not receive a follow up e-mail confirmation, you can verify the status of your transaction by using our On-line Order Status Lookup. The link is on the DMV Services and Transactions Menu. You will need to know your order number.